This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Guide to local NHS services available over Easter Bank Holiday


Local residents are being urged to use NHS services wisely and ensure they choose the right service for their illness or injury over the Easter bank holiday weekend.

Our practice will be closed Good Friday and Easter Monday.


There will be a wide range of other local NHS services available during this time including:

  • NHS 111

Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.


They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone

  • GPs

When your GP practice is closed you can access the GP out-of-hours service by calling NHS 111.  The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.

  • Pharmacies

Pharmacies are open across the area during Easter; some are even open on Easter Sunday. Pharmacies can help with a range of things including aches, hangovers, colds, emergency contraception, and non-prescription medication. Opening times for pharmacies can be found HERE or you can call NHS 111.

  • Minor Illness and Injury Units

Minor Illness and Injury Units can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. Opening hours are as follows:

  • Peterborough MIIU

Monday – Sunday: 8am-8pm

Open seven days a week, including weekends and Bank Holidays (Good Friday and Easter Monday)

  •  Mental Health – 111 option 2

The First Response Service (FRS) in Cambridgeshire and Peterborough provides those in mental health crisis with the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.


The service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Click HERE for further information. Calls to NHS 111 are free from a landline or mobile phone.


  • Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.

Additional Appointment Availability

We have the opportunity to offer patients additional appointments on Monday and Thursday evenings, 6.30pm-8pm during February and March to alleviate winter pressures in General Practice.

These appointments can be for a telephone or face to face consultation at Alconbury Surgery for patients from both Alconbury & Brampton.

Please phone reception to book an appointment or make an online booking through patient access.

Christmas Closures

Both Alconbury and Brampton Surgeries will be closed on Christmas Day, Boxing Day and New Years Day. Please see our Out Of Hours page HERE for assistance.

Flu Day

Flu day 2017 will be held on Saturday 23rd September 2017 8.30am - 12pm, Please see attached poster Flu day 2017


Lunchtime Closures

The Surgeries will close between 12.30 - 3pm to allow for staff training on the following dates:

Tuesday 12th September 2017

Tuesday 10th October 2017

Tuesday 7th November 2017

Wednesday 29th November 2017

Wednesday 13th December 2017

Friday 22nd December 2017

Afternoon Closures

The surgery will be closed for the full afternoon to allow for staff training on the following dates:

Wednesday 14th June 2017

Wednesday 14th March 2018

Please accept our apologies for any inconvenience caused.

Practice Policies

Confidentiality & Medical Records

Locked blue folderThe practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases. Anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.

Freedom of Information

Information about the General Practioners and the practice required for disclosure under this act can be made available to the public. All requests for such information should be made to the practice manager.

Access to Records

In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their medical records. Such requests should be made through the practice manager and may be subject to an administration charge. No information will be released without the patient consent unless we are legally obliged to do so.

Zero Tolerance Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website