Surgery update regarding the identification of high-risk patients. 31.03.20
We very much appreciate the importance of the shielding letters discussed by the Government and we are expecting updated guidance for general practice in the next 5-7 days.
Although the gov.uk site and TV/media are directing patients to their GP, as it stands today we are not able to add patients to the shielded list. All patients included in the Chief Medical Officer (CMO) defined cohort that could be identified through centrally available data are now flagged on GP systems and have received a letter; however centrally available data was limited and NHS Digital are now updating the original cohort to identify additional patients based on GP extracted data.
Whilst there may still be other patients, that GPs consider to be in the highest risk category and who should be advised to shield, they have asked that we do not run searches to identify these cohorts at this stage. We are advised that NHS Digital will be in touch this week to confirm how this process can be streamlined for GPs and we stand by to action as swiftly as we can.
Thank you for your patience.
ALBRAM Drivers 24.03.20
Please note that our ALBRAM drivers are unable to provide transport to patients at present.
Alconbury Dispensary Update 24.03.20
From Wednesday 25th March our Dispensary will be offering a reduced collections service to minimise patient contact. Medication collection will be available from 10am-12noon each day and from 3pm until we close each afternoon we open. Prescription requests can be dropped off as usual but our team will not be available in person. Thank you for your understanding.
Alconbury & Brampton Surgeries update 23.03.20
For patients needing to self isolate and self certify, this is the link for a sick note via 111
Alconbury & Brampton Surgeries update. 20.03.20
During the last week the Practice has had to implement changes to many of our established working Practices in order to continue to meet the needs of our patients whilst also ensuring the heath and wellbeing of our team. Please be patient with our staff as new processes are rolled out and help us to ensure that we can help you when you most need us.
Doctors: Patients are only able to book telephone appointments with a GP.
The GP will assess whether a face to face appointment is necessary and make arrangements to see you if appropriate. We will not invite you to the GP Surgery if you have Coronavirus Symptoms.
Many medication reviews and routine follow ups can be conducted over the phone.
Nurses Our Nursing team are able to provide some routine review services to patients over the phone. This includes Pill Checks, Diabetic, COPD and Asthma Checks. Where a face to face element of the check is required this can be delayed until your next follow-up appointment.
We are continuing with face to face appointments for patients who have been screened as clear of coronavirus symptoms: Smears, Baby Immunisations, Travel Immunisations, B12 and Depo injections. Ear syringing will be assessed on a case by case basis. Cryotherapy services have been suspended as this is a non-essential service and treatment can be sourced over the counter from your local Pharmacist.
Healthcare Assistants: Our HCAs will continue with DMARDS/High risk drug monitoring and any bloods designated as necessary by GP. Any patient attending for bloods must be screened for symptoms.
Prescribing: We would like to encourage patients to register for online access to request your repeat medication electronically. We are also able to transfer your prescriptions electronically to your nominated Pharmacy via eps which will save you a return visit to the Surgery.
Online services ae available via the NHS App
Our Dispensary team are extremely busy at present so please allow 4 working days for us to process your repeat prescription requests.
Employees are able to self -certify for 7 days and for longer periods of isolation required the Government has asked employers to accept ‘Digital isolation Notes’ which will provide reassurance to those self-isolating and their employers while also reducing the pressure on our NHS, so they can continue doing all they can to protect the people of this country and save lives.
These can be generated electronically and sent to the patient by email. Please discuss with reception to ascertain whether a GP appointment is needed to issue this for you.
Alconbury & Brampton Surgeries Update. 18.03.20
Please do not enter the surgery unless authorised to do so. Patients will not be given appointments unless they have telephoned first to be assessed. Please be patient when trying to get through on the telephone
Following the updated Government Coronavirus guidance all GP appointments at the Practice have been scheduled as a telephone call rather than face to face. If you feel you need to see a GP in person then please book a telephone appointment in the first instance and the GP will advise whether you need to be seen at the Surgery. Necessary Nurse & HCA appointments will continue for patients without symptoms, please prepare to answer our receptionists questions.
We would like to encourage patients to sign up for online access to enable you to request your repeat medications electronically. We are also able to transfer your prescriptions electronically to your nominated Pharmacy via eps which will save you a return visit to the Surgery.
If you HAVE already registered online access via Patient Access, please use the link here https://app.patientaccess.com/login (Do not register for this as a new user)
If you HAVE NOT previously registered for online access, please register to the use the NHS App at https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
Our team are extremely busy at present so please allow 3-4 working days for us to process your repeat prescription requests.
For regular updates from the Practice please sign up for our virtual patient group here: https://www.mysurgerywebsite.co.uk/secure/survey_signup.aspx?p=D81004
For the most recent advice regarding Coronavirus please see https://111.nhs.uk/covid-19
PRESS RELEASE - Cambridgeshire General Practice response to COVID-19 pandemic 13.03.20
Please see press release HERE from Cambridgeshire LMC
CORONAVIRUS - INFORMATION FOR OUR PATIENTS 13.03.20
The UK has moved from the containment phase to the delay phase of managing the COVID-19 pandemic.
If you have either a high temperature over 37.8 OR a new persistent cough then please stay at home and self isolate for 7 days.
If you feel you cannot cope with your symptoms at home or your condition gets worse or after 7 days your symptoms do not get better PLEASE USE THE NHS 111 ONLINE CORONAVIRUS SERVICE .
Please only call 111 if you cannot get help online. Any appropriate support will be provided by the 111 service and we will not be able to see you at the Surgery or provide advice over the phone.
Our Receptionists will be asking all patients questions regarding symptoms prior to booking any appointments.
Please bear with us as we are extremely busy at this time and calls may take longer than usual.
Coronavirus - Information for our patients 04.03.20
Coronavirus - Information for our patients 28.02.20
If you have been in contact with a confirmed case of Coronavirus, or have returned from Northern Italy (above and not including Pisa, Florence & Rimini), Vietnam, Cambodia, Laos, Myanmar, China (incl. Hong-Kong), Japan, Malaysia, Rep Korea, Singapore, Taiwan or Thailand, in the last 14 days and feel unwell, please call NHS111 for advice.
If you have returned from Wuhan, the Hubei Province in China or the specified areas of Northern Italy or South Korea in the last 14 days, stay indoors and contact NHS111 even if you do not have symptoms. Do NOT attend or call the surgery, as we are unable to give advice or arrange necessary tests. Thank you
The surgeries will be closed between 12.30 - 3pm for staff training on the following dates:
Thursday 12th March 2020
Wednesday 8th April 2020
Wednesday 13th May 2020
Wednesday 10th June 2020
Wednesday 15th July 2020
Please accept our apologies for any inconvenience caused.
Bank Holiday Closures 2020
The Surgeries will be closed on the following dates due to Bank Holidays:
Wednesday 1st January 2020 (New Years Day)
Friday 10th April 2020 (Good Friday)
Monday 13th April 2020 (Easter Monday)
Friday 8th May 2020 (Early May Bank Holiday / VE Day)
Monday 25th May 2020 (Spring Bank Holiday)
Monday 31st August 2020 (Summer Bank Holiday)
Friday 25th December 2020 (Christmas Day)
Monday 28th December 2020 (in lieu of Boxing Day)
Coronavirus Information for our Patients.
If you have been in contact with a confirmed case of Coronavirus, or have returned from China (incl. Hong-Kong), Japan, Malaysia, Rep Korea, Singapore, Taiwan or Thailand, in the last 14 days and feel unwell, please call NHS111 for advice. If you have returned from Wuhan or the Hubei Province in China in the last 14 days, stay indoors and contact NHS111 even if you do not have symptoms. Do NOT attend or call the surgery, as we are unable to give advice or arrange necessary tests. Thank you.
Wuhan novel coronavirus
Public Health England have issued the following poster regarding the Wuhan Novel Coronavirus Please click here
West Cambs Federation - extended access
Patients of our practice are now able to book routine appointments to be seen by doctors, nurses and healthcare assistants in the evenings and at weekends in Extended Access - a new service provided by West Cambs Federation.
This service is available to all patients in this area seven days a week in sessions at four clinics:
- Acorn Surgery, Oak Drive, Huntingdon.
- Buckden Surgery, Mayfield. Buckden.
- Cornerstone Surgery, Elwyn Road, March.
- Cromwell Place Surgery, Cromwell Place, St. Ives.
You can make an appointment at any of the sites - not just the one nearest to your home.
To book an appointment contact us 01480 890281 (Alconbury) / 01480 454050 (Brampton) - and we will book your appointment for you.
NHS England Alert regarding a patient who was victim of a scam
NHS England have issued an alert after a patient fell victim to a scam asking for payment for a flu vaccination. The alert can be read HERE
Do you need help getting to your NHS appointments?
Important patient Notice
From: Monday 16th September 2019, Alconbury and Brampton Surgeries will begin using text messages for Patient Information & Communication.
If you do NOT want us to contact you via SMS please advise us.
If you would like us to contact you via SMS please confirm your mobile number with Reception
30 Years Service Celebration
Alconbury and Brampton Surgeries would like to congratulation two very valued members of the Practice team, Lynn and Annerley, on their 30 years service, more details can be found HERE
Surgery Superstars Summer 2019
Alconbury & Brampton Surgeries are proud to present your
As a Practice we work hard to create a team that is committed to delivering a service that meets patients needs and ensures excellent patient care.
We have listened to your feedback and identified 2 team-members who you feel have gone above and beyond the call of duty to make your experience at the Surgery memorable for all the right reasons.
Huge CONGRATULATIONS and a big Thank YOU to ALYSSA & JULIET
Dispensary Update - Aug 2019
Please see the latest Dispensary Update Here
Looking after yourself and others during a heatwave.
Please have a look at THIS handy guide to looking after yourself and others during a heatwave.
Beat The Heat guide
Beat The Heat Leaflet
Continued high temperatures have triggered another health warning in Cambridgeshire and Peterborough, with people urged to take extra precautions in the coming days. Hot weather can be uncomfortable for many people. However some people are especially at risk of being unwell in higher temperatures; older people, the very young and those with ongoing illnesses will feel the effects more acutely. Prompt action should be taken now to prevent these people becoming ill and requiring medical attention. If you see someone feeling dizzy, weak, anxious or have intense thirst and headache, move them to a cool place as soon as possible and give them some water or juice to rehydrate and cool down – if their symptoms continue, seek further medical advice from your pharmacist or doctor.”
Here are some practical tips on how to stay cool and cope with the hot weather:
- look out for others, especially older people, young children and babies and those with underlying health conditions
- shade or cover windows that are exposed to direct sunlight during the day, and open windows at night when the temperature has dropped
- drink plenty of water as sugary, alcoholic and caffeinated drinks, including tea and coffee, can make you more dehydrated
- never leave anyone in a closed, parked vehicle, especially infants, young children or animals
- try to keep out of the sun between 11am to 3pm
- walk in the shade, apply sunscreen and wear a hat, if you have to go out in the heat
- avoid physical exertion in the hottest parts of the day
- wear light, loose fitting cotton clothes
- make sure you take water with you if you are travelling
EXTENDED ACCESS SURVEY
We have been asked to make additional routine appointments available to patients at times when the Practice is currently closed to the public.
We would like to obtain your feedback in terms of your preferred additional appointment availability.
Please follow the link to the survey HERE to answer the question
Thank you for your time in helping us ensure we are working in a way that meets our Patient’s needs. Please look out for the additional appointments as they become available.
Alconbury and Brampton Newsletter - April 2019
Please see our latest newsletter here
The Practice is piloting an email address by which patients can contact us regarding routine enquiries.
This address is: firstname.lastname@example.org
We will endeavour to respond to emails received within 5 working days.
Please be reminded that this method of contact is for non-urgent, non-clinical enquiries.
If in any doubt, please contact reception and speak to someone in person.
We are currently working with Cambridgeshire Social Services to ensure that carers are aware of and able to access the resources and support available to them locally.
If you are a carer and would like to find out more then please ask at reception.
Our carers link workers are:
Alconbury: Jo R.
As a practice we have attained 'research ready' accreditation and have agreed to work with the primary care research network and other local bodies to participate in approved clinical research. We are opportunistically seeking consent from those patients who would be willing to participate in research should we sign up to be involved in an appropriate study. We will then contact these patients and share information regarding research opportunities should they arise.